Shipping

Thank you for shopping with Southern Marsh! The following outlines our current processing and shipping practices to ensure you receive your items quickly and reliably. Orders are processed and shipped on business days only (Monday–Friday, excluding U.S. federal holidays).

Standard Shipping

Processing: Orders are typically processed and shipped within 1–2 business days after your order is placed.
Delivery Estimate: Once shipped, delivery usually occurs within 3–7 business days from shipment confirmation.
P.O. Boxes: If shipping to a P.O. Box, please allow an additional 4–5 business days to your delivery timeline. Standard shipping applies to deliveries within the United States, Canada, and U.S. military bases.

Express Shipping

Processing: Express orders are processed and shipped within 1 business day (Mon–Fri).
Delivery Estimate: Express shipments typically arrive within 2–3 business days after shipment confirmation.
P.O. Boxes: If your order is shipped to a P.O. Box, express delivery may require an additional 4–5 business days compared to standard delivery.

Order Processing Notes

Orders are only processed and shipped on regular business days (Monday through Friday), and orders placed after cutoff times or over holidays may be processed on the next business day. Overnight orders are generally processed and shipped Monday through Thursday if placed before 2pm CST.

Shipping Destinations

Southern Marsh currently ships to the following regions:

  • United States (including U.S. territories)
  • Canada
  • U.S. Military Bases (APO/FPO)
If your shipping destination is outside these areas, please contact customer service for assistance and possible exceptions.

 

Shipping Delays

All processing and shipping timeframes are estimates and may be affected by uncontrollable factors such as natural disasters, carrier delays, weather events, high order volume (especially during peak holiday seasons), or other disruptions. For the most accurate estimates, you may contact our customer support team by phone at 1-888-980-2774, by email at returns@southernmarsh.com, or by live chat on the site.

Tracking Your Order

After your order ships, you will receive a shipping confirmation email containing tracking details. Use this tracking information to monitor the progress of your shipment. If you have questions regarding tracking, delivery times, or carrier contact information, you can reach out to customer support for help.