Privacy Policy
Last updated: April 14, 2021 At Southern Marsh Collection (“we,” “us,” “our”), we take your privacy and the protection of your information seriously. This Privacy Policy explains what personal information we collect, how we use it, how it is stored, and your choices regarding your data when you visit or interact with our website. Your use of our site constitutes acceptance of the practices described below.
What Information We Collect
We collect personal information that you voluntarily provide when placing orders, signing up for newsletters, making inquiries, or participating in surveys and promotions. This may include your name, email address, mailing address, phone number, and payment details.
How We Use Your Personal Information
We use personal information to process and fulfill your orders, communicate with you about your account or purchases, respond to requests, provide customer support, and improve our products and services. We may also use your information to send you promotional communications if you have opted in.
Non-Personal & Anonymous Data
As you browse our website, we also collect non-identifying information — such as pages viewed, device type, and browsing behavior — that cannot be linked to an individual. This aggregated data is used to help us improve the website experience.
How We Store Your Information
We store your personal information in secure databases and limit access to authorized personnel only. While we strive to protect your data, no method of transmission over the internet is completely secure. We recommend you avoid sending confidential information via email.
Mobile Messaging & Consent
If you opt in to receive mobile messages from Southern Marsh, you consent to receive recurring automated marketing and service messages. Message and data rates may apply. You can opt out at any time by following the instructions provided in the messages.
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, processing orders, or conducting marketing and analytics. These parties are contractually obligated to keep your data confidential and use it only for the purposes we specify.
Cookies and Tracking Technologies
We and our partners use cookies and similar technologies to collect usage data, remember your preferences, and tailor your experience. You may disable cookies in your browser settings, but doing so may affect functionality of the site.
Your Rights & Choices
Depending on your jurisdiction, you may have the right to access, update, correct, or delete the personal information we hold about you. You may also choose to unsubscribe from marketing communications. To exercise these rights or for any questions regarding your data, please contact us at the email below.
Changes to This Policy
We may update this Privacy Policy at any time. When changes are made, the updated policy will be posted on this page with a revised effective date. Continued use of the site after changes are made signifies your acceptance of the updated policy.
Contact Us
If you have any questions about our privacy practices or your personal information, you may contact us at:
Email: returns@southernmarsh.com
Phone: +12256668503